The accused is a student at a US university and was in a state of inebriation, reported PTI. If we are unable to reroute you, reasonable overnight accommodations will be provided by American Airlines or American Eagle, subject to availability.Īmerican Airlines and American Eagle will provide amenities for delayed passengers, necessary to maintain the safety and/or welfare of certain passengers such as customers with disabilities, unaccompanied children, the elderly or others to whom such amenities will be furnished consistent with special needs and/or circumstances.Months after the Air India urination incident triggered controversy, a similar incident has come to light wherein a passenger of a New York-New Delhi American Airlines flight allegedly urinated on a fellow male passenger on board the flight. When this happens you will be rerouted on the next American Airlines or American Eagle flight with available seats, or in some circumstances on another airline or some other alternative means of transportation. In extreme circumstances, it is possible that a flight will cancel while on the ground in the city to which it was diverted. If the delay or cancellation was caused by events within our control and we do not get you to your final destination on the expected arrival day, we will provide reasonable overnight accommodations, subject to availability. “When cancellations and major delays are experienced, you will be rerouted on our next flight with available seats. Here are some examples of what some airlines’ contracts of carriage have to say:Ĭlick here to see American’s Contract of Carriage online. In any case, it pays to know how each airline approaches rule 240, so you know in advance what excuses they may try to employ. That chance increases exponentially if you’re flying from an airport where the airline is not based and thus has no access to an extra airplane. If your plane is still in Los Angeles and you’re supposed to be flying out of New York in three hours, there’s a good shot that your flight will be delayed, or even canceled. Look up not just your scheduled flight but also the aircraft number. Before you leave home, check your flight status (we use or ). ![]() You can even enact a preemptive 240 before you arrive at the airport. Still, insist that the airline makes its case if it tries to invoke the weather excuse. And some airlines may claim the weather excuse even if there’s no weather issue at your departing airport. Of course, if you’re on the last scheduled flight of the day by any airline, you won’t be going anywhere. ![]() Rule 240 applies only in the United States and not to any foreign carriers.Įach airline may claim that its contract of carriage interprets 240 differently, and some may say that there are new versions of the rule (some call it rule 120.20), but the bottom line is that if you’re delayed or canceled-and weather is not a factor-you need to find the nearest airline supervisor and nicely, but firmly, say “240 me.” But American, United, Delta, Northwest, Continental, Alaska, and U.S. Jet Blue, Southwest and a few other low cost carriers are not governed by 240. The only airline exceptions to the rule: airlines that don’t have existing “interline” agreements with other carriers. Not just THEIR next available flight, which may not leave until next Thursday, but THE next available flight. ![]() In general, here’s what 240 says: In the event of any flight irregularity (delay, cancellation, mechanical failure) for any reason whatsoever except weather, the airline must endorse your ticket over to the next available flight. Department of Transportation.īut the airlines don’t voluntarily disclose this rule to passengers-and for the airlines, their reasoning is understandable-Rule 240 often costs them money, and a lot of it, if your plane is delayed or canceled. And then, after deregulation kicked in (in 1978) the rule actually survived the transition to the U.S. Rule 240 dates back to the days when the old Civil Aeronautics Board controlled and regulated the airlines.
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